Refund Policy
PrimeXEG refund policy: refunds within 14 days only.
Refund Policy
Learn about our refund policy for paid amounts
Last updated: 2026-06-14
Refund Period
✅ 14 Days
You can request a refund within 14 days only from the subscription/payment date
After 14 Days
❌ After 14 days refunds are not possible
How to Request a Refund
📋 Request Steps
1️⃣ Send a WhatsApp message
Must include: account name/email + invoice number (if available) + reason for request
2️⃣ Wait for review
Your request will be reviewed and you'll receive a confirmation with next steps
📌 Note: This policy may be updated based on packages and payment method, and any updates will be published here.