Skip to content
PrimeXEG POS + Mobile Repair System

Run POS, mobile repair, spare parts, and reports from one workspace.

Manage sales, repair orders, spare parts, warranty, IMEI tracking, device inventory, technicians, customers, reports, and branches without switching systems.

Role-based access Guided setup

2xfaster invoice flow

24/7cloud access

6repair status stages

Multibranch control

Everything your shop needs

Everything your mobile shop needs

Sales, repair orders, device stock, IMEI tracking, spare parts, warranty, technicians, customers, and reports are connected in one platform.

01

Point of sale (POS)

A fast selling screen with barcode support, payments, discounts, and invoices.

02

Repair orders

Track mobile repair jobs from reception to delivery with status updates.

03

Spare parts

Manage spare parts inventory with low-stock alerts and repair usage.

04

IMEI tracking

Track every device by IMEI or serial from purchase to sale, warranty, return, or repair.

05

Device stock tracking

Separate device inventory by status: available, reserved, sold, returned, or in repair.

06

Warranty

Track warranty for devices, repairs, and spare parts.

Repair workflow

Repair flow from reception to payment

From intake to handover, the system keeps every detail the team and customer need.

01
STEP 01

Receive

Record customer, device model, IMEI/serial, condition, accessories, and reported issue.

02
STEP 02

Diagnose

Add technical notes, required parts, and estimated cost.

03
STEP 03

Update status

Move tickets through clear service stages.

04
STEP 04

Notify customer

Send status updates through the configured notification channel.

05
STEP 05

Ready for pickup

Confirm completion, warranty notes, and pickup details.

06
STEP 06

Invoice and payment

Convert the work into a paid invoice with full history retained.

Simple pricing

Plans that grow with your operation

Start with the limits you need today, then expand users, locations, products, and invoices as the business grows.

Package cards are loaded from the active platform packages.

FAQ

Questions before you start

Answers about setup, subscriptions, repair workflows, and daily use.

Have another question? Contact us
How long is the free trial?

The free trial is for 14 full days. You can explore PrimeXEG features before moving to a paid subscription.

Do I need a credit card for the trial?

That depends on the active subscription settings. If you need help activating an account, contact us on WhatsApp.

Can I request a refund?

Yes. A refund can be requested within 14 days only from the subscription or payment date.

What happens after 14 days?

After 14 days from the payment date, paid amounts are not refundable.

How do I contact support?

The preferred support channel is WhatsApp: +201500501503.

What is the support response time?

Critical issues: within 2 hours. Normal issues: within 24 hours. Inquiries: within 48 hours.

Does PrimeXEG support mobile repair workflows?

Yes. PrimeXEG combines POS, repair orders, spare parts, warranty, technicians, customers, and reports in one system.

Is my business data safe?

Access is controlled through user accounts and permissions. Business owners should invite trusted users and review roles regularly.

OPERATE WITH CLARITY

Bring your store operations into one organized system.

Set up PrimeXEG for sales, spare parts, customers, repair orders, warranty, technicians, and reports without rebuilding your process from scratch.